What if the Tag Assistant Companion doesn't detect any data from my dynamic remarketing tag?
If, when testing your dynamic remarketing tag, you don't see any data in the "Data Layer" section of the Tag Assistant Companion, it's because the execution of your tag has been blocked. Here are several solutions to solve the problem:
- First of all, you should know that this may simply be due to the installation of the AdBlock extension on your browser, or any other cookie-blocking extension. If you have indeed installed such an extension, deactivate it and retest your remarketing tag using our procedure, which should work.
- This may also be due to a JavaScript error introduced by a previous technical intervention or by a third-party module present on your store, which is preventing the tag from being triggered. See our FAQ "How to detect a JavaScript error" to find out if such an error exists and how to resolve it.
- It may also be due to the incorrect operation of your cookie consent banner module: if it completely blocks the Google Ads tag even if consent to cookies is granted by the visitor (if you followed our test procedure, you normally clicked on "Accept all" on your cookie banner), then there's a bug in the cookie banner module. No data will show up in Google Ads. In this case, please contact the editor of your cookie banner so that they can resolve the problem.
If you want, our Google Ads Conversion Tracking Pro, Google Dynamic Remarketing and Google Analytics tracking modules are perfectly compatible with Presta-Module's Advanced Cookie Banner module: Google Consent Mode V2 is correctly managed between these two modules, so all you need to do is activate the consent option in our tracking module.