How do the e-commerce data manual synchronizations work?

Once you have configured e-commerce data to be synchronized, regardless the chosen synchronization mode, you must do a synching of products and customers a first time manually.

Once these manual synchronizations have been performed, the following synchronizations (customers, products, baskets, orders) will be automatic.

The synchronization of orders already placed on your shop is optional but recommended if you want to have a history in your MailChimp account.

To do this first synchronization, go to the "Synchronization" sub-tab of the module "E-commerce" section:

Customers manual synching

In the table row corresponding to the synchronization of your customers data, click on the double arrow of the "Action" column to open the synchronization launch window:

In this window, you will find the name of the MailChimp list in which customer data will be imported.

In the "Preferences for customers synchronization" part, the module displays the total number of customers to be synchronized and offers you to define a number of customers per batch. Indeed, in order to avoid server ressources limitation problems, the module will export customers in "batches", each batch containing a certain number of customers. You can configure this number here. We advise you first to leave the default value, then, if you encounter server errors during synchronization, lower the value to 100 or even 50. Once you have found the ideal value, it is best not to change it again.

Click "Synchronize" to manually launch the customers synchronization.

Once the customers synchronization has begun, just wait for the end of batches sending: the window will refresh itself when it's finished. You can monitor the progress of the process through the display of the number of data batches already processed and those currently being processed.

Note: you will always have the possibility to manually synchronize your customers again by repeating exactly the same steps.

Products manual synching

In the table row corresponding to the synchronization of your products data, click on the double arrow of the "Action" column to open the synchronization launch window:

In this window, you will find the name of the MailChimp list to which the product data will be linked.

In the "Preferences for products synchronization" part, the module displays the total number of products to be synchronized, without taking into account the combinations (first column) and taking them into account (second column).

Moreover, MailChimp requires to send each product combination separately, which can overload your server. Indeed, in order to avoid server ressources limitation problems, the module will export products in "batches", each batch containing a certain number of products. The module offers you to define this number in the "Number of products per batch" option. We advise you first to leave the default value, then, if you encounter server errors during synchronization, lower the value to 100 or even 50. Once you have found the ideal value, it is best not to change it again.

Click "Synchronize" to manually launch the products synchronization.

Once the products synchronization has begun, just wait for the end of batches sending: the window will refresh itself when it's finished. You can monitor the progress of the process through the display of the number of data batches already processed and those currently being processed.

Note: you will always have the possibility to manually synchronize your products again by repeating exactly the same steps. In order to save your server, you will then have the choice of synchronizing only new products or updating only the data of products already exported. For example, if you only want to change the format of the product images to be exported or if you have updated the prices of your products in bulk action using a Store Manager plug-in for example, choose the second option.

Past orders manual synching (optional)

In the table row corresponding to the synchronization of past orders, start selecting the period on which you want to exporte the orders. Click on the double arrow of the "Action" column to open the synchronization launch window:

In this window, you will find the chosen time period and the name of the MailChimp list to which the orders will be linked.

In the "Preferences for products synchronization" part, the module first displays the order statuses selected in the e-commerce data configuration part. As a reminder, only orders with current status that matches with one of the statuses selected will be exported.

Below, the module displays the total number of orders placed in the selected time period and matching with one of the selected statuses.

Finally, the module indicates the number of orders per batch. Indeed, in order to avoid server ressources limitation problems, the module will export orders in "batches", each batch containing a certain number of orders. You can define this number. We advise you first to leave the default value, then, if you encounter server errors during synchronization, lower the value to 100 or even 50. Once you have found the ideal value, it is best not to change it again.

Click "Synchronize" to manually launch the products synchronization.

Once the orders synchronization has begun, just wait for the end of batches sending: the window will refresh itself when it's finished. You can monitor the progress of the process through the display of the number of data batches already processed and those currently being processed.

Note: you will always have the possibility to manually synchronize again the orders placed on your site by repeating exactly the same steps. This can be useful, for example, if you have used an external tool such as Store manager to update orders placed in bulk action.