How to edit the rating request e-mails sent to customers?
To modify the product rating request e-mails follow this procedure:
1/ Connect to your FTP server, with FileZilla for example.
2/ Go to the folder of the module (or of your theme, depending on your installation): gsnippetsreviews/mails/
By default, you must have 4 folders named with the ISO code of the 4 languages supported by default by the module:
- en/ (english)
- fr/ (french)
- es/ (spanish)
- it/ (italian)
3/ Open the folder corresponding to the ISO code of the language you want to modify and download the folder files, locally, in your computer.
4/ Modify the text of the files, always locally on your computer.
5/ Once you're done, send the modified files on your server, in the folder of the corresponding language.
Other FAQs in this category
- Do I have to activate the "Include product rich snippets code" option?
- How to test my theme rich snippets markup?
- How to configure the delay of the rating request sending?
- How do I display the reviews list in the product description tabs?
- How to solve the error concerning the e-mail language folders?
- How to test the sending of product rating request e-mails?
- What to do if I get errors or warnings on my theme rich snippets?
- Why only registered customers can post a review ?
- How to import my reviews from another review system?
- What should I do if I can't post a review or if I have problems displaying the rating stars?
- Why are the stars in the rating pop-up not displayed?
- Why doesn't my rating request pop-up appear?
- How to mark up the rating stars of list pages?
- What to do if I get a blank page when I use the moderation tool?
- Why are my rich snippets not appearing in Google results?
- How do I solve my review star rendering issue?
- How do I display the review stars in the product list?
- Under PS 1.6.1.0, how to add a review through my back-office?
- How do I change CSS & templates files in order to integrate my theme ?