What are the prerequisites to use our "Merchant Center with Actions" service?

Before subscribing to our Merchant Center with Actions service, please note that:

For more information, do not hesitate to read our documentation.

We inform you that we will not proceed to any refund if your shop is not eligible for the Google Shopping Actions program. It is your responsibility to check all the participation criteria that Google has set up, depending on the country, before subscribing. Therefore we strongly recommend that you complete all the configuration steps of the Shopping Actions program in your online Merchant Center account, and wait until you receive final authorization from Google to publish your storefront, before taking out your subscription.


Moreover, PrestaShop does not natively manage delivery services in a pick-up point, it is not possible for you to offer this delivery method for your products ordered on Shopping Actions, if you want to use our Google order processing service through PrestaShop. Of course, you can continue to use it for orders placed on your site.

Finally, please note that in order to update the status of an order on Google, it is mandatory that the status of the order on your PrestaShop store goes through the native PrestaShop statuses "shipped" and "delivered".

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