What to do if an error (red text) is displayed in the Tag Assistant?
If when you test the conversion tag, a red error text appears, the tag doesn't work.
First of all, be aware that this may simply come from installing the AdBlock plugin in your browser. If you have installed this plugin, disable it and retest the conversion tag. If the text goes green then the problem wasactually AdBlock and your conversion tag is working properly.
If the error doesn't come from AdBlock, we explain below the procedure to solve this problem, according to your module version:
For module versions < to 2.2.7:
If your module version is strictly lower than 2.2.7:
This will avoid confusion between the two conversion tags.
- or, this may eventually comes from the prerequisites of the module, all of which must be green:
If some of these prerequisites are in yellow, do what is indicated in the detailed text displayed in yellow fields, in order to disable some back-office options that may generate problems.
For module versions > or = to 2.2.7: