How do I invite a new user to my Google Merchant Center account?
In order to best assist you when you contact us for technical support, we sometimes need you to invite one of our test accounts to your Merchant Center account. In this case, here's how to do it:
Log in to your Google Merchant Center account and click on the menu icon at the top of the page. In the "Settings" section select "Account Access":
Click on "Add user":
Enter the email address of the new user (the email address provided to you by our support) and click on "Add user":
You must then choose the type of access granted. In order for us to help you better, and to access the "Merchant Center Programs" tab, you must check the "Admin" access. Then click again on "Add user":
We will receive a confirmation email and we can then intervene to help you solve your problem.