How to import my products in a Snapchat catalog?

The module generates a CSV file for the selected language/currency pair. You can then import this file into a Snapchat ecommerce catalog.

Generate the file in the module

1. Configure your product data and select the categories or brands to export in Feed management > Export method, then save. At least one category or brand containing active products must be selected to make generation available.
2. Open My csv files, choose the required language and currency, and click Generate.
3. In the CSV file list, download the file matching this language and currency.

Check the file before importing

Check accents, special characters and description lengths in the downloaded CSV. See the description precautions.

Import the file into Snapchat

You need a Snapchat business account and ad account, with the Organization Admin role to create a catalog.

1. In Ads Manager, open Catalogs and create an Ecommerce catalog.
2. To use the downloaded file, choose the manual CSV product upload option. Name the catalog so that its language and currency are easy to identify, then follow the official catalog creation instructions.
3. After processing, review the catalog’s products and diagnostics. If import errors are reported, correct the relevant data in PrestaShop and generate a new CSV.

Official Snapchat illustration, English interface: source documentation.

Snapchat recommends manual uploads for catalogs with fewer than 50 products. For dynamic web ads, also attach your shop’s pixel to the catalog, following Snapchat’s manual product upload instructions. Grant catalog access to the relevant members if needed.

Official Snapchat illustration, English interface: source documentation.

For other languages or currencies, generate the corresponding files and clearly identify their destination catalogs.

If several files are generated for the same language/currency pair: the module triggers file splitting above 1,000 exported product rows (combinations count separately). Before importing, check how your Snapchat data source should receive the complete set of files; do not assume that consecutive uploads will retain the products from every previous file.

A downloaded CSV contains the data available when it was generated. See updating catalog data for later changes and installing the Snapchat pixel for event tracking.