Why were my products refused by Google ?

In Merchant Center, open Products → Needs attention and record the exact issue, affected products and programs. Distinguish file problems, inconsistent data, product or website policy issues and account-level problems.

  1. Check the source's latest fetch and processing errors.
  2. For an affected item, compare Google's received data with the module's XML: ID, variant, price, currency, availability, image and URL.
  3. Open that URL without a customer session and compare the page, structured data and the price available at checkout.
  4. Correct the cause, regenerate when needed and follow Google's review procedure when offered.

The module diagnostic checks some data; it does not check every Google policy or guarantee approval or protection from suspension. Contact our support with a precise example if shop data and XML differ. For a policy or account review, use Merchant Center support.

For detailed requirements: Official Google documentation (1), Official Google documentation (2).

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