How to configure the chat opening schedule?

In the “Opening hours” tab, select the days on which the WhatsApp button should appear in your shop. The schedule controls the button’s display; it does not close your WhatsApp account or conversations that have already started.

Select the days

Set available days to “Yes” and closed days to “No”. For example, if you are available from Tuesday to Friday, select only those four days.

“Open 7/7” sets every day to “Yes”; “Closed 7/7” sets every day to “No”. These shortcuts do not change the hours.

Set the hours

The same time slots apply to every selected day. Leave all four fields empty to request all-day display on those days, or use “Set a 24-hour opening” to clear them.

For an opening schedule with a break, enter, for example, 08:00–12:00 in the first row and 14:00–18:00 in the second. Fill in both ends of each time slot you use. For a single time slot, use the first row and leave the second empty. Do not enter a time slot that crosses midnight.

Click “Save”, then reload a shop page to check the result inside and outside the time slots. If the times are offset, have the shop’s effective time zone checked.

Temporarily hide the button

To hide the button temporarily without changing the schedule, disable chat in the “WhatsApp chat setup” tab and save. You can enable it again without re-entering your days and hours.