Why don't certain click events appear in my Google Analytics reports?

If an event such as add_to_wishlist or add_payment_info is missing while product views appear, isolate the action and page involved. A customized theme or flow may use different elements from those recognized by the module.

  1. Reproduce the action in a session connected to Tag Assistant after checking consent. Note the exact expected event name and the page used.
  2. Ask your technician to inspect the actual clicked button, its CSS selector, any product attributes and JavaScript or AJAX errors. A #identifier selector targets an id; .class targets a class.
  3. Distinguish adding to the wishlist from a product list and from a product page. The buttons may differ. A selector change intended for the wishlist does not belong in an add-to-cart field.
  4. Send support your PrestaShop/module versions, theme, reproduction steps and Tag Assistant result. Then check reception of the event in GA4.

The button.wishlist-button-add selector does not fit every theme or page. A replacement must be based on the actual button; it does not guarantee collection on its own if the click handler is not executed. If no events are detected, start with the general diagnostic.

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