My shop uses multi-currency : how to make Facebook detect the correct currency?
For a shop using several currencies, open Basic settings, enable Does your shop use multiple currencies? and save. The module adds id_currency to the product links in the feed.
Check robots.txt
The file is named robots.txt and is served from the shop's public root. If it contains the following rules, ask your integrator to adapt them so that currency links can be crawled:
Disallow: /*?id_currency= Disallow: /*&id_currency=
The matching rules can become:
Allow: /*?id_currency= Allow: /*&id_currency=
Change only the relevant rules and check the file actually served by the shop; regenerating it in PrestaShop may replace your changes. Permission in robots.txt does not change the currency displayed by your theme.
Regenerate the feed, open an exported product URL in a new session and compare its currency and price with the XML. Also check redirects, currency cookies and the country context.
Other FAQs in this category
- Where to find my Business ID?
- How to configure the module ?
- How to create and install my Facebook Pixel?
- How to fill my shop's URL?
- What is the Conversions API and how to enable it in the module?
- How to automatically update my feeds (on-the-fly output or CRON task)?
- Do I have to ask the module to include the attribute IDs into combination URLs?
- How to choose the construction mode of product IDs in the feed?
- How to create custom labels to segment my catalog?
- How to match my products with Facebook categories?
- How to create advanced exclusion rules?
- Do I need to rewrite numeric values into the combination URLs?
- Do I have to include the LANG ID in the product ID?
- What is the ViewCategory event, and how can I disable it?
- How to test my Pixel code?
- Should I include anchors in my product URLs?
- What is the Facebook "Advanced Matching" feature?
- How can I use Facebook country feeds for several languages, countries and currencies?
- How to tag products reserved for adults?