What are Facebook's requirements for shipping weights?
The module can export weight in g:shipping_weight, using the weight on the product page and the unit configured in PrestaShop. It outputs that unit in lowercase.
Check the value and shop unit together: a correct number paired with an incorrect unit produces the wrong weight. Regenerate the feed and inspect what is actually sent for the item.
Accepted units depend on the applicable Meta specifications. Consult the official reference before converting or changing the unit for the whole shop; that change may also affect other calculations and carriers.
Other FAQs in this category
- How to send quality images to Facebook?
- What is the product GTIN code for?
- How to indicate the availability of my products on Facebook?
- What is the product condition?
- What are Facebook's product data guidelines?
- What are the guidelines for product titles?
- What are the price guidelines to follow?
- Do I have to provide the brand of my products in my feed?
- Do I have to provide product colors in the feed?
- Do I have to include product sizes in the feed?
- What are the Facebook's requirements for product description?
- Is it necessary to indicate an age group for using my products?
- Do I have to indicate the gender for which my products are made?
- Do I have to provide information about my product patterns?
- Do I have to provide information about my product material?
- What is the product supplier reference (MPN code) for?
- What is the purpose of assigning a "shop" prefix to product IDs?
- What is the "product type" attribute?