Why are my product feeds generating errors ?
Why do I get a missing or incorrect product ID?
To better understand what the ID prefix represents and to know how to choose it, click here.
Why do I get a missing or incorrect condition?
Google requires that product condition is indicated in the data feed and this, whatever the product type. For more info please read our FAQ on the topic by clicking here.
Why do I get a missing or incorrect product description?
Every product on Google Merchant Center must have a valid description. Our module lets you select which kind of description you want to use for your product feed, but, whatever the option you choose, it must respect the Google constraints. For more info read our FAQ on this by clicking here.
Why do I get a missing or incorrect brand?
With the GTIN code and the supplier reference (MPN code), the brand takes part of "unique product identifiers". For more information on Google's guidelines about product brands read our FAQ on this topic by clicking here.
Why do I get a missing or incorrect MPN?
With the GTIN code and the brand, the MPN code (supplier or manufacturer reference) takes part of "unique product identifiers". For more information on Google's guidelines about supplier references, read our FAQ on this topic by clicking here.
Why do I get a missing or incorrect GTIN (EAN-13/JAN or UPC)?
With the MPN code (supplier or manufacturer reference) and the brand, the GTIN code takes part of "unique product identifiers". For more information on Google's guidelines about GTIN codes, read our FAQ on this topic by clicking here.
Why do I get a missing or incorrect size or color?
To know more about Google's product color guidelines, read our FAQ on the topic by clicking here.
To know more about Google's product size guidelines, read our FAQ on the topic by clicking here.
Why do I get a missing or incorrect age group?
To know more about Google's age group guidelines, read our FAQ on the topic by clicking here.
Why do I get a missing or incorrect image link?
To know more about Google's image guidelines, read our FAQ on the topic by clicking here.
Why do I get a missing or incorrect product link?
To know more about product links, read our FAQ on the topic by clicking here.
Why do I get a missing or incorrect material or pattern?
To know more about Google's material tag guidelines, read our FAQ on the topic by clicking here.
To know more about Google's pattern tag guidelines, read our FAQ on the topic by clicking here.
Why do I get a missing or incorrect price?
To know more about Google's product price guidelines, read our FAQ on the topic by clicking here.
If you made some price modifications and you don't see them on Google Shopping, read our FAQ on the topic by clicking here.
To know how to check the price values exported by the module, click here.
Why do I get a missing or incorrect gender?
To know more about Google's gender guidelines, read our FAQ on the topic by clicking here.
Why do I get a missing or incorrect product title?
To know how to build your product titles, click here.
Why do I get a missing or incorrect product type?
To know more about Google "product type" attribute click here to read our FAQ on the topic.
Why do I get a missing or incorrect Google product category?
Click here to read our FAQ about product classification into Google official categories.
Why do I get a missing or incorrect availability?
To know the Google requirements about product availability on Google Shopping, click here.
Why do I get a missing or incorrect package weight unit?
Click here if you want to know more about weight unit Google's requirements.
Other FAQs in this category
- How to check which prices are sent to Google?
- How does the diagnostic tool work ?
- Why were the XML files not created ?
- How to create a Language/Country/Currency feed different from those proposed by default by the module?
- How to check if my discounted (specific) prices are correctly exported?
- Why have some of my products not been exported in the feed ?
- How can I check that my data is updated?
- Why do I get an error on update xml file ?