Google Customer Reviews: Why does my badge say "No Reviews Available" when I've already collected reviews?
A missing rating does not necessarily mean that your reviews were not collected. Google considers eligible reviews from a country during the past year. In many cases, around 100 eligible reviews are enough to obtain a rating, but that number does not guarantee its display.
Check the relevant country, time period and review eligibility in Merchant Center. Read Google’s explanation of rating display. Google is upgrading the legacy badge to a store widget; its appearance can depend on your account.
Also enable badge display so that the survey opt-in can load. This dependency belongs to the module’s integration. The widget is optional for Google.
Other FAQs in this category
- Where can I find my store code?
- How to add a local inventory feed in Google Merchant Center?
- How to display my product price per measure unit?
- What are the additional features for product title of the PRO version?
- How to configure my local product inventory feed?
- How to configure my special offer (promotion) feed ?
- Google Customer Reviews: How to configure the feature?
- How to create advanced custom labels ?
- What is the difference between the classical module and its Pro version?
- Google Customer Reviews: What are the conditions for Google to request product ratings in addition to seller ratings?
- Google Customer Reviews: Where to find my Google Merchant Center account ID?
- Google Customer Reviews: Is the program available in my country?
- Google Customer Reviews: What is the Google Customer Reviews program?
- Can I temporarily stop certain products from showing in shopping ads?
- How to apply specific shipping labels?
- How to display the energy efficiency class or other energy certification of my products?
- How to create advanced exclusion rules?
- What is the point of exporting the cost price of products?
- What are local inventory ads for?
- How to configure my product ratings feed ?
- How to switch from a classic GMC feed to a Pro one ?
- How do I export product features as product details?
- How do I export tags dedicated to Google AI Mode?
- Can I request the module to adapt the tax rate based on geolocation?
- How to indicate that my product is available for pre-order or that it will soon be back in stock?